FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Products
Our Activewear is made from breathable, stretchable, and sweat-wicking fabrics perfect for movement.
We purchase our gold from the Philippines, and, our stones and diamonds from Bangkok and India. While we can certify that our stones are conflict-free and ethically sourced, we are currently tracking the source of our gold.
No, when following the care instructions provided, the items maintain their shape and quality.
We strive for accuracy, but slight variations may occur due to lighting and screen settings.
Yes, we follow standard sizing charts. Please refer to our size guide on each product page.
Shipping
Standard delivery takes 3–7 business days.
Shipping charges are calculated at checkout based on your location and selected delivery method.
Currently, we operate online only and do not offer in-store pickup.
If your order is lost, we’ll investigate and either reship or refund it promptly.
Returns & Exchanges
Returns are accepted within 14 days of delivery for unworn, unused items with tags.
Yes, size exchanges are available if the item is in stock.
Sale items are final and not eligible for return or exchange.
Customers are responsible for return shipping unless the item is defective or incorrect.
Refunds are processed within 7 business days of receiving the returned item.
Billing
We accept credit/debit cards, PayPal, and various regional payment options.
This could be due to insufficient funds, card restrictions, or incorrect details. Try again or contact your bank.
Yes, an invoice is sent to your email once your order is confirmed.
Order questions
Simply select your item, choose your size, add it to your cart, and proceed to checkout.
Orders can be cancelled within 12 hours of purchase by contacting support.
Contact us immediately with your order number, and we’ll arrange for a replacement or refund.
You’ll receive a confirmation email with your order number and details.
